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Engineering Management deals with managing and controlling the concept, design, development, production and support of complex technical systems.
The lecture covers:
- ICT-Industry, world market, market players and forces, success factors
- Business Processes, company strategy, logistics, products and their life cycle, value chain
- Intellectual property rights, patent management, and standards
- Business opportunity scanning, market analysis, business plan, feasibility study, QFD, Prototyping
- Product management, product strategy, portfolio, innovation, controlling, liability
- Product provisioning, contracts and their traps, market introduction, preparation of production, risk management
- Quality assurance, Q-model ISO9000, quality costs, quality management system, certification, total quality, EFQM
- Project and people management, planning and controlling, human factors, culture specifics, ethics in business
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